CLIENT PROPOSAL

EXECUTIVE SUMMARY

DEVCOM is a high‑performance ISP/MSO Development Command engineered to deliver disciplined market penetration, operational intelligence, lifecycle customer support, and durable subscriber growth.

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Purpose is our product. Mission is our mindset.

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DEVCOM exists to inform its clients, accelerate public adoption of new and existing FTTH/HFC technologies, hedge client and customer risk, overdrive client-side ROI, and protect long‑term M&A value through precision Direct Force operations.

WHY DEVCOM WINS MARKETS

DEVCOM does not compete on volume alone. We compete on capability.

Our Golden KPI™ framework unifies production, integrity, and efficiency into a single indexed performance standard, allowing leadership to identify operational weaknesses, strengthen process efficiency, improve deal-flow integrity, and cultivate performance marketing excellence. This methodology consistently produces:​

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• Top Talent

• Higher penetration rates

• Higher install completion rates

• Lower fallout and chargebacks

• Stronger community trust, loyalty, and stick rates

• Faster, more profitable market penetration

• Actionable ground-truth intelligence

COMPANY OVERVIEW

DEVCOM is not simply a sales agency. We are an agile ISP/MSO Development Command trained, tested, and trusted to launch, scale, and defend ISP/MSO networks in competitive markets.

We win markets by connecting people to purpose at the doorstep, educating communities, and delivering full-service customer support without compromise.

THE GOLDEN KPI FRAMEWORK

The Golden KPI™ joins production, integrity, and efficiency through our proprietary formula into a holistic performance indicator capable of being refined for any ISP/MSO environment.

By translating qualitative field behavior into quantitative insight, DEVCOM ensures every deal written strengthens the market, protects the brand, and supports long‑term retention.

EXPERIENCE & PERFORMANCE

DEVCOM has supported and informed award‑winning ISP/MSO operations, created multiple first‑of‑kind offerings, and led multiple FTTH launches.

• Foundry established in late 90’s

• First MSO new build launched in 2008

• 93–100% historical install completion rates

• 97% historical customer stick rate

• 35%+ market penetration

• Tens of thousands of satisfied broadband customers

• Scores of markets commanded

• One relentless standard

FIELD INTELLIGENCE & COMMAND REPORTING

DEVCOM delivers real‑time field intelligence from doorstep to command. Leadership receives daily visibility into production, completions, fallout risk, and territory coverage through integrated reporting systems and data dashboards.

This intelligence loop enables rapid optimization, proactive issue resolution, and iterative data‑backed decision‑making throughout the market lifecycle.

COMPLIANCE & CONFIDENTIALITY

DEVCOM maintains strict confidentiality, data protection, and compliance standards. We operate under bilateral or client‑provided NDAs and align fully with carrier privacy, consumer protection, and operational governance requirements.

If you’d like your proposal details to be protected under bilateral NDA, you may execute our Mutual Agreement before completing this form.

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ORGANIZATION INFO

RESIDENTIAL CAMPAIGN SUMMARY

REQUESTED DEVCOM SERVICES

NETWORK & OFFERINGS

KPIs & SOFTWARE

SALES SERVICES COMPENSATION

AUTHORIZED REPRESENTATIVE