DEVCOM IN DATA
Operations & Performance
Insights & Analytics
DEVCOM Sets All-Time Install Record In April @ 471
DEVCOM Sets Consecutive Completion Record @ 144
April Conversion KPI @ 83.3%
April Completion KPI @ 97.1%
WOW! Awards DEVCOM #1 Sales Partner For 2025
DEVCOM Performance Highlighted in The Gig 2026
EXECUTIVE OVERVIEW
DEVCOM Operations & Performance Insights & Analytics (OPIA) portal is a centralized reporting environment built to monitor DEVCOM's operations, sales, installations, and KPI performance for WOW! in real time. It surfaces key metrics including gross, net, and pending installs, backed by completion rates, business intelligence, and historical snapshots. This OPIA portal provides WOW! leadership with immediate visibility into DEVCOM's past performance, operational effectiveness, and force momentum.
AGENCY PERFORMANCE
Live Data Auto-Refreshes Every Minute
CUSTOMERS SCHEDULED
2,249
CONVERSION RATE
79.4%
GROSS INSTALLS
1,754
COMPLETION
RATE
94.8%
NET
INSTALLS
1,668
STICK
RATE
95.1%
PENDING INSTALLS
147
HELDS
94
CANCELS
224
CONSTRUCTION
9
CHARGEBACKS
86
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Description Description Description Description Description Description Description Description Description Description
Formula Formula Formula Formula Formula Formula Formula
Example Example Example Example Example Example Example Example Example Example Example Example
PER-MARKET PERFORMANCE
Net Installs
—
Pending Installs
—
Completion Rt.
—
DEVCOM INTELLIGENCE INDEX
5/19/26
Info
TN
TN Fiber Launch Report
4/29/26
Info
MULTI
WOW! Operations Recommendations
4/23/26
Info
MULTI
Fiber Access Platform Report
4/1/26
Periodical
DVC
Q1 2026 Quarterly Report
3/11/26
AAR
MID-MI
Operation Dogfight
3/4/26
Recon
HERN
Penetration Efficacy Analysis
2/15/26
Awards
DOTH
DEVCOM Featured in The Gig
4/1/25
Info
DVC
Chargeback Analysis
8/1/25
AAR
GVL
Operation Carolina Storm
2/1/23
Recon
DVC
Operation CJ
1-10 of 100
EXECUTIVE COMMAND
CIC Justin Bastian
Founder & CEO
GEN Brett Sobeck
Founder & COO/CFO
Kohrman, Jackson & Krantz
General Counsel
Somich & Associates
Accouting & Consulting
THE EMBASSY
CSM Erik Moreira
Operations Development
CSM Thomas Lopez
Force Development
SGM Stefano DiGabriele
Market Operations
CPL Oscar Hernandez
Field Operations
CPL Liam Bondorowsky
Intern Operations
CPL Allan Velez
Talent Aquisition
SPC Isaac Pomare
Talent Development
SALES OPS
CSM Denis Chavarria
Senior Administrator
CPL Sergio Rodriguez
Administration & Customer Support
SPC Francisco Martinez
Administration & Data
