

DEVCOM IN DATA
Operations & Performance
Insights & Analytics
DEVCOM Sets All-Time Net Install Record In Mar.: 345
DEVCOM Sets Consecutive Completion Record: 142 Installs
Mar. Net Installs Up +245% YoY
Mar. Conversion KPI - 81.2%
Mar. Completion KPI - 94%
Current Consecutive Production KPI - 78 Days
WOW! Awards DEVCOM #1 Sales Partner For 2025
EXECUTIVE OVERVIEW
DEVCOM Operations & Performance Insights & Analytics (OPIA) portal is a centralized reporting environment built to monitor DEVCOM's operations, sales, installations, and KPI performance for WOW! in real time. It surfaces key metrics including gross, net, and pending installs, backed by completion rates, business intelligence, and historical snapshots. This OPIA portal provides WOW! leadership with immediate visibility into DEVCOM's past performance, operational effectiveness, and force momentum.
AGENCY PERFORMANCE
Live Data Auto-Refreshes Every Minute
CUSTOMERS SCHEDULED
1,517
CONVERSION RATE
81.4%
GROSS INSTALLS
1,210
COMPLETION
RATE
95.2%
NET
INSTALLS
1,165
STICK
RATE
96.3%
PENDING INSTALLS
85
HELDS
57
CANCELS
146
CONSTRUCTION
6
CHARGEBACKS
45
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PER-MARKET PERFORMANCE

Net Installs
—
Pending Installs
—
Completion Rt.
—
DEVCOM INTELLIGENCE INDEX
1-10 of 100
EXECUTIVE COMMAND

CIC Justin Bastian
Founder & CEO
GEN Brett Sobeck
Founder & COO/CFO


Kohrman, Jackson & Krantz
General Counsel

Somich & Associates
Accouting & Consulting
THE EMBASSY

CSM Erik Moreira
Operations Development
CSM Thomas Lopez
Force Development


SGM Stefano DiGabriele
Market Operations
CPL Oscar Hernandez
Field Operations


CPL Liam Bondorowsky
Intern Operations
CPL Allan Velez
Talent Aquisition


SPC Isaac Pomare
Talent Development
SALES OPS
CSM Denis Chavarria
Senior Administrator


CPL Sergio Rodriguez
Administration & Customer Support
SPC Francisco Martinez
Administration & Data
