ULTRA CUSTOMER SERVICE

"I am 72 years old and I have never experienced the Excellence and service I received from DEVCOM."
​-Lynne Hamilton

Dedicated to serving America's Internet, VoIP, and Streaming TV consumers, DEVCOM is a specialized acquisition, ultra Customer Service, and white-glove Installation Agency. We deliver superior fiber-broadband Internet, Streaming TV, digital-wireless phone, and signature liaison solutions to customers throughout the Midwest and Southeast. DEVCOM is an official partner of WOW!

AWARD-SUPPORTED EXPERIENCE

​"DevCom knew everything about my services and technology. Solved problems immediately. If you have the opportunity to work with them, you will feel like their only customer."
​-Eldon Laroche

Anchored in JD Power Award-supported customer satisfaction, DEVCOM represents deep industry experience and service leadership. Since 1998, our executive leadership has developed test pilot, new build, and established target markets for utility and ISP clients throughout North America. Today, DEVCOM produces signature intelligence, superior customer solutions, desired market share, touchpoint QA/QC, and durable customer loyalty.

OUR MISSION

"DevCom was very honest and informative. Highly recommend."
​-Corey Demers

DEVCOM's mission is to educate target markets, reduce and/or eliminate existing service costs, increase the quality of service into the home (speed-reliability), bridge the Streaming TV knowledge and installation gap for many customers in need, and deliver superior Customer Satisfaction.

SERVANT LEADERSHIP

DEVCOM's founding leadership represents decades-long utility industry experience, long-standing client relationships, and a passionate drive to serve the customer's needs first, even if we cant win their business. This is our Golden Rule.

CUSTOMER APPROACH

DEVCOM Agents operate in harmony with customers and their communities to identify market factors and cogent reasoning that outline both their unique position in the market and our ability to improve it. We leave each customer we touch feeling educated, valued, and empowered.

​NO TOLERANCE POLICY

DEVCOM diligently enforce a NO Tolerance Policy for any and all Agent behavior that knowingly misleads, disinforms, or generally creates unethical outcomes.​

LEAD WITH US

DEVCOM is recruiting select professionals to join our specialized Agency. For more information engage/apply here.