ULTRA CUSTOMER SERVICE

Dedicated to serving America's Internet, VoIP, and Streaming TV consumers, DevCom Direct is a specialized Sales, Ultra Customer Service, and white-glove Installation Agency. We deliver superior fiber-broadband Internet, Streaming TV, digital-wireless phone, and signature liaison solutions to customers throughout the Southeast and Midwest.

AWARD-SUPPORTED EXPERIENCE

Anchored in JD Power Award-supported customer satisfaction, DevCom Direct represents deep industry experience and service leadership. Since 1998, our executive leadership has developed test pilot, new build, and established target markets for utility and ISP clients throughout North America. Today, DevCom produces signature intelligence, superior customer solutions, desired market share, touchpoint QA/QC, and durable customer loyalty.

OUR MISSION

DevCom Direct's mission is to educate target markets, reduce and/or eliminate existing service costs, increase the quality of service into the home (speed-reliability), bridge the Streaming TV knowledge and installation gap for many customers in need, and deliver superior Customer Satisfaction.

SERVANT LEADERSHIP

DevCom Direct's founding leadership represents decades-long utility industry experience, long-standing client relationships, and a passionate drive to serve the customer's needs first, even if we cant win their business. This is our Golden Rule.

CUSTOMER APPROACH

DevCom Direct Agents operate in harmony with customers and their communities to identify market factors and cogent reasoning that outline both their unique position in the market and our ability to improve it. We leave each customer we touch feeling educated, valued, and empowered.

AGENCY

Earning a position with DevCom Direct is achieved through an effective Recruiting and Selections process designed to vet Individual skills, aptitudes, and persona. Our recruiting process is designed to ensure everyone who represents our specialized Agency thrives, personally and professionally.​

​NO TOLERANCE POLICY

DevCom Direct diligently enforce a NO Tolerance Policy for any and all Agent behavior that knowingly misleads, disinforms, or generally creates unethical outcomes.​

LEAD WITH US

We are recruiting select professionals to join our direct Agency. For more information engage/apply here.