INTERNET SPEED TEST
To test your internet speed, Ookla is the click-and-go tool that all field technicians use. If you are using a mobile phone to test your connection, be sure to turn your mobile data off (airplane mode) to isolate and test your WIFI signal. Most mobile devices switch between cell tower and home WIFI as signal quality between the two changes.
All Internet Service Providers provide customers with a quality WIFI modem for roughly $14 per month. For customers seeking to eliminate this $168 annual rental fee, here are researched broadband WIFI modem options for your consideration. Generally, we suggest using the newest 3.1 WIFI modem technology for greatest longevity but 3.0 technology works well too.
When you buy your own WIFI modem, the manufacturer (e.g. Netgear, Arris, etc.) provides any troubleshooting Customer Service you may require for the device. Our call center experience with the major manufacturers is a fantastic one.
To activate your own WIFI modem on your ISP network, you will need to contact customer service and add the MAC ID address located on your WIFI modem (sticker).
WIFI MESH SYSTEMS
For customers that have the spacial need (dead spots), Internet Service Providers also provide WIFI mesh systems with app-based smart controls. As with WIFI modems and to eliminate this annual rental fee, you can also purchase your own WIFI mesh system. Here are researched WIFI mesh options for your consideration: